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Terms and Conditions

Welcome to the Chopsticks Website Terms and Conditions. This Website is owned and operated by Chopsticks Company Ltd ("we," "us" or "our").

These Terms and Conditions apply to the use of this Website and by accessing this Website and/or placing an order or requesting a delivery you agree to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions you may not use or access this Website.


Part 1 - All services


Using the Website

Orders/delivery requests placed by you via this Website, along with access to it, is granted strictly in accordance with these terms and conditions. Please read these terms and conditions carefully and print and keep a copy of them for your reference. We may change our terms and conditions at any time, so please read these terms and conditions whenever you access this Website.

Customers will be required to register to use the services available from this website. Chopsticks may decline a registration request at its sole discretion. By registering for the services, customers agree to these Terms and Conditions and agree that:

The personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects;

You will notify us immediately of any changes to the personal information by updating your details on the 'My Profile' page on the Website or by contacting Chopsticks.


You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.



Privacy Policy

We will treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable law.

When you shop on this Website, we will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections or payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the Internet (e.g. the pages of our Website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our Website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any personal information which you provide to us and any user information from which we can identify you, is held with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong. We use your information only for the following purposes:

• Processing your orders;

• For statistical purposes to improve this Website and its services to you;

• To serve Website content and advertisements to you;

• To administer this Website;

• If you consent, to notify you of products or special offers that may be of interest to you.

• You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing.


Our Rights

We reserve the right to:

• modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

• change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website


Nutritional information

Chopsticks Company Limited (The Company) have produced nutritional information on the Website for the general information of the public. It contains information gathered from various sources and although the company believes it to be accurate at the time of publication the company accepts no responsibility for, and makes no representation nor gives any warranty or undertaking express of implied as to the accuracy or completeness of the information.


Part 2 - Shop

Chopsticks may decline to fulfil any order, including bulk purchase of items on promotion or included in a special offer.



Charges for the Service

We reserve the right to amend these charges and minimum spend requirements, which are clearly defined during the checkout